A complaint is an opportunity
01 Dec 2007
Do you offer credit to your customers? Do you want to risk paying £400 every time a consumer complains about you, even though you are later shown to be in the right? Read on, says Adam Bernstein…
01 Dec 2007
Do you offer credit to your customers? Do you want to risk paying £400 every time a consumer complains about you, even though you are later shown to be in the right? Read on, says Adam Bernstein…