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You probably know what happens if you open a marketing email designed for a laptop on your mobile.

It's way too wide, or the text, images and links are too small, it's basically illegible or unnavigable.

If you unsubscribe straight away, you're one of 30% who do the same, while the other 70% immediately delete the email. Not good for business!

Responsive (RWD) and Adaptive (AWD) techniques are well established for configuring websites for smartphones, and now it's the turn of html email. If you don't know your xHTML from your HTML5, best not think about trying to do it yourself.

Keeping up with the dark art of making e-shots render correctly across even a handful of common desktop and mobile platforms is a full time job best left to specialists.

But since nearly half of all emails are now opened on smartphones, making your e-shots mobile friendly is pretty important.

The stats for a recent e-shot we sent to motor boaters revealed that over 90% opened it with an iPhone. So if this is your target market, mobile friendly e-shots are not just desirable they're essential.

But make sure your website is responsive as well, you don't want an iPhone user clicking a link on your carefully constructed responsive email and being directed to a web page the size of a laptop screen.

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