Karl Sutcliffe - person behind the face

Karl Sutcliffe is technical sales director at Lee San Karl Sutcliffe is technical sales director at Lee San
Industry Database

How I got into this industry… My family have always had boats. My father was in the marine industry for 23 years and his love for boating influenced me and brought me into the industry back in 2004. The rest is history as they say.

Best advice I've ever received...Always acknowledge your customer and client.  Communication is key today and you should never lose the support network for the product you are selling. This has been compounded lately with the internet, email and other social media outlets.

You should really read...Sorry I’m not one for fictional reading. I’d recommend any Haynes manual.

One thing the industry needs less of is...Catalogue style and non-specialist e-commerce business.

Most hated buzzword or workplace expression…Kind of like, when you mean similar.  It either is or it isn’t.

Best place I’ve been...I’ve been lucky enough to see a lot of the world but the most beautiful place I have ever been has to be Eden Island, Seychelles, even though I was working there.

Don't worry about...Things that you cannot control.

Favourite meal…Anything that I haven’t cooked myself, followed by anything sweet. And of course a meal with friends and family is best.

How I cope with stress…Not particularly well, however I find tinkering in the garage usually does the trick whilst listening to music.

Something about you that people might be surprised by...In my spare time I am non-stop.  If I’m not working on a house renovating, then I’m restoring a car of some kind.

Karl Sutcliffe is technical sales director at Lee Sanitation

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