Richard Roberts and Simon White – People Behind the Face
How I got into this industry…. RR: I wasn’t happy in the world of commercial architecture. It was either a property or boats portal and my passion for sailing and love of the ocean won. SW: Richard had the idea of building an online boating marketplace. With my background in web development, I was able to build the website, so we just cracked on and started the business.
Best advice I've ever received....
RR: Never stop building meaningful relationships with your customers.
SW: Take your time. Everyone wants everything yesterday. But if you take your time, you can do a proper job and whatever you’re trying to accomplish will be far better as a result.
You should really read....
RR: The E-Myth Revisited, an absolute must for entrepreneurs.
SW: Online content. In IT, if you wait for the book to be published, it’s already out of date.
One thing the industry needs less of is....
RR: Pretentiousness - boating is for everyone and can be so inspiring and life-changing for everyone in all walks of life.
SW: Bad customer service
Most hated buzzword or workplace expression…
RR: ‘I believe so’ – this vague expression never fills me with confidence.
SW: Sentences interspersed with ‘you know’. If I know, why are you telling me?
Best place I’ve been....
RR: Kuredu, The Maldives
SW: The Maldives – just amazing
Don't worry about...
RR: The little things
SW: Anything. All the atoms in your body have already been through a supernova and in a few billion years will be engulfed by the sun. For me, this puts most problems into perspective.
RR: Filet mignon with truffle mash and shiitake mushrooms.
SW: I’m too fickle for favourites.
How I cope with stress….
RR: Working out and much laughter.
SW: Going for a good run really helps. If that doesn’t work, then a bottle of wine. Never drink the wine before the run.
Something about you that people might be surprised by...
RR: I nearly drowned in a weir as a small boy and overcame my fear of the water by learning to open water scuba dive.
SW: The longest I’ve held my breath for is five minutes.
Richard Roberts and Simon White are joint CEO and co-founders of TheYachtMarket.com
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