24/7 concierge service

It’s no secret that customers and prospects expectations are growing. In this digital age, they want information fast and they want it now, writes James Nolan.

It is especially true for website visitors who move on if they cannot get it.  This has driven the development of the Live Chat feature that is appearing on a wide variety of business websites. Now there is one specifically designed for boat dealers and builders – BoatChat.
BoatChat joined the Marine Retailers Association of America (MRAA), the boat dealer umbrella organization, as a premier partner at the beginning of January 2018. The features BoatChat provides boat dealers include 24/7 Live Chat operators who can communicate in 65+ languages, the ability to stream live to the online visitors and perform presentations plus texting (inbound/outbound) as research shows over 90% of customers prefer SMS as a sales conversation follow up method.  
BoatChat also provides Facebook Messenger integration by saying hello to a dealers social following and drive sales leads from targeted ads. It also integrates with GoogleMyBusiness integration by giving the local Google My Business listing with a 'click to message' dealer button.
Think of BoatChat as a 24/7 concierge service that allows boat dealers to capitalise on the user-traffic that is already engaging with their websites. MarineMax is among those who are already taking advantage of it.

Latest Press Releases

FUSION® Entertainment to showcase state-of-the-art line-up at TheYachtMarket.com Southampton Boat Show 2018

14-23 September 2018 | Stand FO14 | FUSION® Entertainment is showcasing its latest range of world-l... Read more

FUSION Entertainment achieves ISO standard

FUSION®, a worldwide leader in marine entertainment, announces it now tests its speakers to the ISO1... Read more

WesCom Signal and Rescue shortlisted for the 2018 Safety at Sea Awards

The world’s leading supplier of marine distress signals, WesCom Signal and Rescue announces it has b... Read more

Torqeedo appoints Engines Plus Ltd as new UK canal boat sector dealer ahead of inland waterways festival, Crick Boat Show

Torqeedo has appointed Engines Plus Ltd, a leading engine dealer, to be the UK dealer for the canal ... Read more

Torqeedo Showcases Latest Innovations in Sustainable Marine Propulsion Technology at Seawork International

Crystal Lake, Ill. – May 23, 2018 – Torqeedo will demonstrate the latest developments in electric ma... Read more

View all