24/7 concierge service

It’s no secret that customers and prospects expectations are growing. In this digital age, they want information fast and they want it now, writes James Nolan.

It is especially true for website visitors who move on if they cannot get it.  This has driven the development of the Live Chat feature that is appearing on a wide variety of business websites. Now there is one specifically designed for boat dealers and builders – BoatChat.
BoatChat joined the Marine Retailers Association of America (MRAA), the boat dealer umbrella organization, as a premier partner at the beginning of January 2018. The features BoatChat provides boat dealers include 24/7 Live Chat operators who can communicate in 65+ languages, the ability to stream live to the online visitors and perform presentations plus texting (inbound/outbound) as research shows over 90% of customers prefer SMS as a sales conversation follow up method.  
BoatChat also provides Facebook Messenger integration by saying hello to a dealers social following and drive sales leads from targeted ads. It also integrates with GoogleMyBusiness integration by giving the local Google My Business listing with a 'click to message' dealer button.
Think of BoatChat as a 24/7 concierge service that allows boat dealers to capitalise on the user-traffic that is already engaging with their websites. MarineMax is among those who are already taking advantage of it.

Latest Press Releases

FUSION® SHIFTS AUDIO ENTERTAINMENT PARADIGM WITH THE REVOLUTIONARY APOLLO SERIES

Leading Audio Manufacturer Unveils Groundbreaking RA770 and SRX400 Audio Entertainment Systems Read more

FUSION® LAUNCHES PANEL-STEREO – AN ALL-IN-ONE ENTERTAINMENT SOLUTION

Leading Audio Manufacturer Announces Powerful Plug and Play Solution with Bluetooth Streaming Read more

Experts Highlight Viable Power and Propulsion Solutions for Next Generation Vessels

Lithium-ion battery expert Dr John Warner is presenting at the NEXT GENERATION Marine Power & Propul... Read more

SailForce Announce Their Upcoming 2018 Regional Trade Events

Hosting four regional trade shows over seven days and covering nearly 1,400 miles is not for the fei... Read more

SMG launches Meet The Manufacturers Event

SMG are delighted to be launching SMG Meet The Manufacturers 2018. This Trade Only event for the Mar... Read more

Mercator Media upgrades magazines and conferences brands

February 2018 Fareham UK - Mercator Media Ltd, the international, market-leading B2B marine media bu... Read more

View all