Fox's Marina & Boatyard
We are looking for an experienced Refit Manager to manage yacht refit and repair projects at our busy boat yard in Ipswich, and form the key communication channel between the customer and the production team. You will be working very closely with the Workshop Manager and Sales Team.
- Establish relationships and maintain primary contact with the customer and maintain a clear channel of communication throughout the project.
- Working with the workshop manager, coordinate internal resources and subcontractors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Working with the Workshop Manager to develop project plans and timelines, ensuring technical feasibility and quality
- Develop a detailed project plan to track progress, updating the customer regularly and if jobs change.
- Report to and escalate problems to management as needed
- Upsell and cost additional works as/when projects evolve from the original estimate
- Create and maintain comprehensive project documentation, including photographic records
- Create the final invoice
- Oversee and co-ordinate project warranty as required, which may involve working with boats that are no longer based at Fox’s Marina.
- A passion for boats and sailing, with the ability to handle different types and sizes of yachts.
- Previous experience in managing projects
- Solid technical background, with understanding or hands-on experience in yacht building or repair
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
For more details please contact email@example.com
Job Type: Full-time
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