Harken opens Palma service centre
Harken is collaborating with Spanish distributor, Equipyacht, to launch a new service centre in Palma.
The ProCare centre will allow Harken to work with and train future ProCare-authorised service agents worldwide as well as yacht crews and engineers. Mark Gardner of Harken UK will manage the enterprise.
“In Peter Harken’s words, our goal is to support our customers beyond their expectations,” said Mark. “Harken ProCare - Palma is just one more step towards accomplishing this goal. Palma de Mallorca is a hub for superyacht and grand prix sailing and is home to some of the best marine engineers and agents who help to support this network.”
Respond to clients’ needs
“To help fill this demand, we are collaborating with Equipyacht Spain to have a physical presence within Palma de Mallorca,” he continued. “We will be able to work more closely with our existing network of agents and suppliers to provide them with real-time face-to-face technical backup. This, in turn, allows them to respond to their clients’ needs more quickly and efficiently.”
Carlos Martino, Equipyacht’s sales director, said the venture will streamline the logistics of moving parts from Harken’s factories in the USA and Italy to customers.
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