Loch Ness Cruise firm wins FSB awards

'Spirit of Loch Ness' 'Spirit of Loch Ness' is Cruise Loch Ness' newest vessel. Credit: Cruise Loch Ness
Industry Database

Cruise Loch Ness has been named UK Family Business of the Year and Small Business of 2019 by the Federation of Small Businesses (FSB).

The business, which has in the past set sail with Ewan Macgregor and the Olympic torch aboard its boats, was singled out for sustained investment over its 50 years in operation. This has included a bespoke online booking system.

“Year after year, we’ve reinvested in the business, testing new ideas and making sure that our customers have absolutely the best experience possible,” said Debi Mackenzie, director of Cruise Loch Ness. “While we can’t guarantee they’ll spot the monster, we can ensure that they have a world class experience in one of Scotland’s most iconic locations. It is fantastic to see the service we offer recognised.”

Five boats offered

Established in 1968, the business now runs five boats from the bank of the loch and employs 18 people, many of whom have been with them for more than 20 years. In 2018, the business launched a new custom designed catamaran, Spirit of Loch Ness. The company can now accommodate 354 passengers across all its vessels.

FSB national chairman, Mike Cherry, said: “This year’s award winners illustrate how small businesses are embracing and driving investment, innovation, technology and creativity to better the UK’s economy and inspire the next generations.”

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