Scottish Canals seeking consultation input
All boaters who use the Lowland Canals in Scotland are encouraged by the Inland Waterways Association (IWA) to respond to Scottish Canals’ consultation about user operation on the Forth & Clyde and Union canals.
The Lowland Canal operations consultation is open until week commencing 20th January 2020 and asks boaters to give their views on multiple issues.
These include meeting customer demand and how Scottish Canals operates the canals – including the potential of extending user and remote operations at key locations, designing operating hours around customer demand, ensuring boaters get training where necessary and how Scottish Canals allocates its resources to tackle major issues such as dredging and weed control.
Other topics include how boaters can send in feedback on obstacles or issues and improving communication, customer experience and transparency, including being able to book and pay online for transits, licences and other services.
IWA supports the proposals by Scottish Canals to allow user operation of some of the organisation's locks and bridges.
The Lowland Canals would benefit from less restrictions to opening hours, along with as many structures being made available for user operation as possible, as these would facilitate increased use of these restored canals which in turn would bring all the economic and social benefits that vibrant busy waterways bring to local communities, says the IWA.
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